Frequently asked questions.
Q. What's is Check - In Time?
A. Check-in is any time after 3:00pm - We do offer early check-in please contact the reservationist for more information.
Q. What is Check - Out Time?
A. Check-Out is at 11:00am - We do offer late check-out please contact the reservationist for more information.
Q. Do you offer breakfast?
A. We do offer a continental breakfast. Mon - Fri 6:00am - 10:00am Sat - Sun 6:00am - 11:00am
Q. What are the pool and hot tub hours?
A. Pool Area hours are 11:00am to Midnight
Q. Do you have a fitness room?
A. Yes we do have fitness room that is available 24 hours.
Q. Do you offer High Speed Internet?
A. We offer wireless or WI-FI based wireless. A wireless client is required. Most laptop computers have a wireless client installed and ready to use.
Q. What is your Cancellation Policy?
A. Cancellation Policy is 24 Hours prior to Arrival dates check-in time of 3:00pm arrival date. Failure to cancel within the allocated time period or no-show will result in a charge of $40.00 late cancellation fee or no-show.
Q. Do you offer Group Rates for weddings, special area events etc.?
A. Yes we can set up group events with special group pricing based on your event and requirements. Please contact our sales department for further assistance.
Q. What transportation services are available in Ionia?
A. Unfortunately there is no taxi service in Ionia. However there is the Ionia Area Dial-A-Ride. More information is available on their website.